Frequently Asked Questions
SatoriEx is a prediction market platform built for Asia. Trade on the outcomes of real-world events in politics, economics, sports, crypto, technology, and more. Share prices reflect the market's estimated probability of an event occurring.
Each market asks a question with a Yes or No outcome. You buy shares priced between $0.01 and $0.99 โ the price represents the market's probability estimate. If your prediction is correct, each share pays out $1.00. If incorrect, it pays $0.00. For example, buying a Yes share at $0.60 means the market estimates a 60% chance the event will happen.
Click Sign Up and enter your email address and a password. You'll receive a verification email to confirm your account. Once verified, you can browse all markets. To start trading, you'll need to complete KYC verification and deposit funds.
Know Your Customer (KYC) is identity verification required by financial regulations. SatoriEx has three tiers: Tier 0 (no verification) lets you browse markets and view data โ no trading, no withdrawals. Tier 1 (email + phone verified) allows trading up to $100/day per day. Tier 2 (government ID + selfie) allows trading up to $10,000/day per day โ Tier 2 is fully implemented in the backend; the self-service upgrade path in the app is [UPGRADE PATH COMING SOON].
Connect a Web3 wallet (such as MetaMask) and deposit USDC via the Bridge page. We support deposits on Polygon and Ethereum networks. Deposits are confirmed automatically once the transaction is verified on-chain. Make sure you're sending USDC โ other tokens sent to your deposit address may be permanently lost.
Navigate to the Bridge page and select Withdraw. Enter the amount you wish to withdraw, and funds will be sent to the wallet address connected to your account. Withdrawal processing times depend on blockchain network conditions. Withdrawals may be delayed for security verification on large amounts.
A 1.5% fee is charged on seller proceeds when a trade is settled. If you place a limit order that adds liquidity to the order book (maker order), you receive a 0.05% rebate. Market creators earn 10% of trading fees on their markets โ this is live and credited automatically at each trade. There is a flat $1.00 USDC fee to propose a new market.
A limit order lets you set the price you're willing to pay โ it only executes at your price or better. A market order executes immediately at the best available price in the order book. Limit orders that aren't immediately filled are added to the order book and may earn the maker rebate.
Once a market closes, any KYC-verified user can propose the winning outcome by posting a bond โ at minimum $20, scaled up to 10% of their open position on that market. If no one disputes during the 2 hours liveness window, the outcome is accepted automatically and the bond is returned. If someone files a dispute, the market escalates to a panel of verified voters whose quorum vote settles it. A small number of legacy markets still resolve via the UMA Oracle for trustless on-chain decisions.
Any user with completed KYC verification can propose the winning outcome on a closed market. You post a bond โ at minimum $20, scaled to your open position size โ and assert which outcome won. The bond returns to you if your proposal stands; it is slashed if the voter panel overturns it. Multiple proposers can race to be first; only the accepted proposer's bond is at stake.
If you believe the proposed outcome is wrong, you can file a dispute during the 2 hours liveness window by posting a $10 USDC bond and a clear rationale. A single dispute escalates the market to the voter panel, who review the evidence and vote to either uphold or dismiss your dispute. If upheld, you receive your bond back plus a $5 reward and the proposer's bond is slashed; if dismissed, your bond is forfeited and the proposed outcome stands.
UMA (Universal Market Access) is a decentralized oracle protocol used for trustless market resolution. When a market uses the UMA Oracle, resolution is determined through a decentralized dispute process rather than centralized admin decisions. This provides an additional layer of transparency and neutrality for market outcomes.
Copy trading lets you automatically replicate the trades of successful traders. When you follow a trader, your account mirrors their buy and sell orders proportionally to your allocated amount. You can follow multiple traders and adjust or stop copying at any time. Past performance of copied traders does not guarantee future results.
Share your unique referral link with friends. When a referred user completes their first USDC deposit, you earn a $5 USDC bonus. Referral bonuses are subject to verification and may be revoked in cases of self-referral or abuse.
The circuit breaker is a safety mechanism that automatically halts trading on a market if the price moves by 30% or more within a short period. This protects traders from sudden, extreme price swings caused by manipulation or erroneous trades. Trading resumes after administrative review.
SatoriEx uses multiple layers of security: passwords are hashed with bcrypt, sessions use HttpOnly secure cookies, all connections are encrypted with TLS, and we enforce role-based access controls. We also monitor for wash trading and market manipulation. We strongly recommend using a unique, strong password for your account.
Yes. Verified users can propose new markets by submitting a question, resolution criteria, and a $1.00 USDC proposal fee. Proposed markets are reviewed by the SatoriEx team for clarity, verifiability, and compliance. Approved markets are listed on the platform and you earn 10% of trading fees on each trade โ live from the moment your market is approved.
SatoriEx is available in 8 languages: English, Japanese, Korean, Simplified Chinese, Traditional Chinese, Thai, Vietnamese, and Bahasa Indonesia. You can change your language at any time using the language selector in the navigation bar.
SatoriEx is a responsive web application that works on all modern mobile browsers. You can access the full trading experience from your phone or tablet without installing a separate app. Simply visit the SatoriEx website in your mobile browser.
In rare cases, a market may be cancelled if it becomes unresolvable, violates platform rules, or presents regulatory concerns. When a market is voided, all shares are redeemed at their original purchase price and funds are returned to traders' accounts.
For general inquiries, email [email protected]. For account or trading issues, use the Help section in your account settings. For privacy-related requests, contact [email protected]. We aim to respond to all inquiries within 24 hours.
What is SatoriEx?
SatoriEx is a prediction market platform built for Asia. Trade on the outcomes of real-world events in politics, economics, sports, crypto, technology, and more. Share prices reflect the market's estimated probability of an event occurring.
How do prediction markets work?
Each market asks a question with a Yes or No outcome. You buy shares priced between $0.01 and $0.99 โ the price represents the market's probability estimate. If your prediction is correct, each share pays out $1.00. If incorrect, it pays $0.00. For example, buying a Yes share at $0.60 means the market estimates a 60% chance the event will happen.
How do I create an account?
Click Sign Up and enter your email address and a password. You'll receive a verification email to confirm your account. Once verified, you can browse all markets. To start trading, you'll need to complete KYC verification and deposit funds.
What is KYC and what are the tiers?
Know Your Customer (KYC) is identity verification required by financial regulations. SatoriEx has three tiers: Tier 0 (no verification) lets you browse markets and view data โ no trading, no withdrawals. Tier 1 (email + phone verified) allows trading up to $100/day per day. Tier 2 (government ID + selfie) allows trading up to $10,000/day per day โ Tier 2 is fully implemented in the backend; the self-service upgrade path in the app is [UPGRADE PATH COMING SOON].
How do I deposit funds?
Connect a Web3 wallet (such as MetaMask) and deposit USDC via the Bridge page. We support deposits on Polygon and Ethereum networks. Deposits are confirmed automatically once the transaction is verified on-chain. Make sure you're sending USDC โ other tokens sent to your deposit address may be permanently lost.
How do I withdraw funds?
Navigate to the Bridge page and select Withdraw. Enter the amount you wish to withdraw, and funds will be sent to the wallet address connected to your account. Withdrawal processing times depend on blockchain network conditions. Withdrawals may be delayed for security verification on large amounts.
What are the trading fees?
A 1.5% fee is charged on seller proceeds when a trade is settled. If you place a limit order that adds liquidity to the order book (maker order), you receive a 0.05% rebate. Market creators earn 10% of trading fees on their markets โ this is live and credited automatically at each trade. There is a flat $1.00 USDC fee to propose a new market.
What is the difference between limit and market orders?
A limit order lets you set the price you're willing to pay โ it only executes at your price or better. A market order executes immediately at the best available price in the order book. Limit orders that aren't immediately filled are added to the order book and may earn the maker rebate.
How are markets resolved?
Once a market closes, any KYC-verified user can propose the winning outcome by posting a bond โ at minimum $20, scaled up to 10% of their open position on that market. If no one disputes during the 2 hours liveness window, the outcome is accepted automatically and the bond is returned. If someone files a dispute, the market escalates to a panel of verified voters whose quorum vote settles it. A small number of legacy markets still resolve via the UMA Oracle for trustless on-chain decisions.
Who can propose a market's resolution?
Any user with completed KYC verification can propose the winning outcome on a closed market. You post a bond โ at minimum $20, scaled to your open position size โ and assert which outcome won. The bond returns to you if your proposal stands; it is slashed if the voter panel overturns it. Multiple proposers can race to be first; only the accepted proposer's bond is at stake.
How do disputes work?
If you believe the proposed outcome is wrong, you can file a dispute during the 2 hours liveness window by posting a $10 USDC bond and a clear rationale. A single dispute escalates the market to the voter panel, who review the evidence and vote to either uphold or dismiss your dispute. If upheld, you receive your bond back plus a $5 reward and the proposer's bond is slashed; if dismissed, your bond is forfeited and the proposed outcome stands.
What is the UMA Oracle?
UMA (Universal Market Access) is a decentralized oracle protocol used for trustless market resolution. When a market uses the UMA Oracle, resolution is determined through a decentralized dispute process rather than centralized admin decisions. This provides an additional layer of transparency and neutrality for market outcomes.
What is copy trading?
Copy trading lets you automatically replicate the trades of successful traders. When you follow a trader, your account mirrors their buy and sell orders proportionally to your allocated amount. You can follow multiple traders and adjust or stop copying at any time. Past performance of copied traders does not guarantee future results.
How does the referral program work?
Share your unique referral link with friends. When a referred user completes their first USDC deposit, you earn a $5 USDC bonus. Referral bonuses are subject to verification and may be revoked in cases of self-referral or abuse.
What is the circuit breaker?
The circuit breaker is a safety mechanism that automatically halts trading on a market if the price moves by 30% or more within a short period. This protects traders from sudden, extreme price swings caused by manipulation or erroneous trades. Trading resumes after administrative review.
What security measures protect my account?
SatoriEx uses multiple layers of security: passwords are hashed with bcrypt, sessions use HttpOnly secure cookies, all connections are encrypted with TLS, and we enforce role-based access controls. We also monitor for wash trading and market manipulation. We strongly recommend using a unique, strong password for your account.
Can I propose my own market?
Yes. Verified users can propose new markets by submitting a question, resolution criteria, and a $1.00 USDC proposal fee. Proposed markets are reviewed by the SatoriEx team for clarity, verifiability, and compliance. Approved markets are listed on the platform and you earn 10% of trading fees on each trade โ live from the moment your market is approved.
What languages does SatoriEx support?
SatoriEx is available in 8 languages: English, Japanese, Korean, Simplified Chinese, Traditional Chinese, Thai, Vietnamese, and Bahasa Indonesia. You can change your language at any time using the language selector in the navigation bar.
Is SatoriEx available on mobile?
SatoriEx is a responsive web application that works on all modern mobile browsers. You can access the full trading experience from your phone or tablet without installing a separate app. Simply visit the SatoriEx website in your mobile browser.
What happens if a market is cancelled or voided?
In rare cases, a market may be cancelled if it becomes unresolvable, violates platform rules, or presents regulatory concerns. When a market is voided, all shares are redeemed at their original purchase price and funds are returned to traders' accounts.
How can I contact support?
For general inquiries, email [email protected]. For account or trading issues, use the Help section in your account settings. For privacy-related requests, contact [email protected]. We aim to respond to all inquiries within 24 hours.